Glow Wellness Privacy Policy

1. Information We Collect We may collect the following types of personal information:

·     Name

·     Phone number

·     Email address

·     Appointment details

·     Communication preferences

·     Any information you voluntarily provide to us (e.g., health-related information for wellness services)  

2. How We Use Your Information Glow Wellness may use your information to:

·     Send appointment confirmations and reminders

·     Provide updates about our services or changes to your bookings

·     Respond to inquiries and customer service requests

·     Send marketing or promotional messages (with your consent)  

3. Text Messaging (SMS) Communication By providing your phone number, you consent to receive SMS messages from Glow Wellness. These may include:

·     Appointment reminders and confirmations

·     Service updates and client follow-ups

·     Promotional messages and special offers (only with prior consent) Message and data rates may apply. Message frequency varies based on interaction. You can opt out of SMS messages at any time by replying STOP. To receive help, reply HELP or contact us directly.  

4. How We Protect Your Information We implement appropriate technical and administrative measures to safeguard your personal data from unauthorized access, misuse, or disclosure. Your information is stored securely and only accessible to authorized team members.  

5. Sharing Your Information We do not sell or rent your personal information. We may share your data with trusted third-party service providers (such as booking and communication platforms) solely to deliver our services. These providers are contractually obligated to protect your information.  

6. Your Choices and Rights You may:

·    Opt out of SMS marketing at any time by replying “STOP”

·    Update your contact preferences by emailing us at [email protected]

·    Request access to, correction of, or deletion of your personal data  

7. Contact Us If you have any questions about this policy or your personal data, please contact us at:

Glow Wellness

Email: [email protected]

Phone: (403) 597-3069

Website: https://startglowing.ca/home  

8. Policy Updates We may update this Privacy Policy from time to time. The most current version will always be posted on our website with the effective date listed at the top.